Frequently Asked Questions
Everything you need to know about your favorite brew.
When will my coffee order ship?
We roast our beans in small batches to ensure maximum freshness. Orders are typically processed and shipped within 1-3 business days.
Do you offer whole bean or ground coffee?
Most of our flavors are available in both whole bean and various grind sizes to accommodate drip machines, French presses, and espresso makers.
What is your return policy on food items?
Due to the perishable nature of coffee, we do not accept returns. However, if there is an issue with your order, please contact us and we will make it right.
Are your flavorings sugar-free and allergen-friendly?
Yes, our flavorings are sugar-free, gluten-free, and vegan-friendly, allowing you to enjoy the taste without the extra calories or additives.
Do you offer international shipping?
We currently ship to the United States, Canada, and select international locations. Shipping rates and delivery times vary by destination.
Can I manage or cancel my subscription?
Absolutely. You can log into your account at any time to skip a delivery, swap flavors, or cancel your subscription without any hidden fees.